Rule 11 — IT Rules 2021

Grievance & Compliance Contacts

Statutory contacts for grievance redressal, law-enforcement coordination, and compliance oversight.

Grievance Officer

Ms. Ananya Sharma

Head of Trust & Safety, NightPrime

grievance@nightprime.in

+91 94777 10256

Handles user grievances relating to content, code violations, and consumer rights under Rule 11 of the IT Rules 2021.

Acknowledgement within 24 hours • Resolution within 15 days

Nodal Contact Person

Mr. Rohan Iyer

Compliance Officer, NightPrime

nodal@nightprime.in

+91 94777 10256

Coordinates with Indian law-enforcement agencies for lawful requests under Rule 4(2) of the IT Rules 2021.

Available 24×7 for law-enforcement requests

Chief Compliance Officer

Ms. Priya Nair

Chief Compliance Officer, Bej Digital Private Limited

cco@nightprime.in

+91 94777 10256

Ensures compliance with the IT Rules 2021 and other applicable laws. Responsible for the overall risk & control framework.

Escalations only • Response within 72 hours

Data Protection Officer

Mr. Kabir Malhotra

Data Protection Officer, Bej Digital Pvt Ltd

dpo@nightprime.in

+91 94777 10256

Handles data-protection queries, personal data grievances, and coordinates with the Data Protection Board of India under the DPDP Act, 2023.

Response within 30 days as per DPDP Act §13

Registered Office

Bej Digital Private Limited
(operating as NightPrime)
Registered under the Companies Act, 2013
CIN: U72900WB2024PTCXXXXX
GSTIN: 19AAXXXXXXX1Z0
India

Postal address for legal notices available on request via legal@nightprime.in

Escalation Path

Tier I: Raise grievance via the form below or email grievance@nightprime.in
Tier II: If unresolved within 15 days, appeal to the self-regulatory body — DPCGC (dpcgc.org)
Tier III: Escalate to the Inter-Departmental Committee at MIB, Government of India

File a Grievance

All grievances receive a ticket ID and acknowledgement within 24 hours.