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Night
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Frequently Asked
Questions
Everything you’ve been meaning to ask.
Getting Started
What is NightPrime?
How is NightPrime different from Netflix or Prime?
Do I need an account to watch?
Subscriptions & Billing
What plans do you offer?
Can I cancel anytime?
Do you offer student pricing?
What payment methods do you accept?
Is GST included?
Watching
On which devices can I watch?
How many devices can I use?
Can I download for offline viewing?
What quality does NightPrime stream at?
For Filmmakers
How do I submit a short film?
What are the technical requirements?
How much can I earn?
When do I get paid?
Do I retain rights?
Cine Club & Community
What is the Cine Club?
Is Cine Club free?
Technical
Video keeps buffering. What should I do?
I can’t sign in. Help!
Is my data secure?
Still have questions?
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